Shipping Policy
We're committed to getting your order to you safely, quickly, and reliably.
Processing Time
Orders are processed within 1-2 business days.
You will receive a confirmation email with tracking information once your order ships.
Shipping Time
- Standard Shipping: 3-7 business days
- Expedited Shipping: 2-3 business days
Delivery times may vary depending on your location and the shipping carrier.
Shipping Areas
We currently ship within the United States, including Alaska and Hawaii.
We do not ship to P.O. Boxes at this time.
Shipping Rates
Shipping costs are calculated at checkout based on your location and the shipping method selected. We offer free standard shipping on orders over $105.
Order Tracking
Once your order ships, you'll receive a tracking number via email so you can follow your package every step of the way.
Lost or Delayed Packages
If your package is lost or delayed, please contact us at contact.lucetic@gmail.com and we'll work with the carrier to resolve it.
Incorrect Address
Please ensure your shipping address is correct at checkout. We are not responsible for orders shipped to an incorrect address provided by the customer.
Damaged Items
If your order arrives damaged, please contact us within 7 days of delivery with photos of the item and packaging. We'll make it right.
Questions? We're here to help
Email us anytime at contact.lucetic@gmail.com. We typically respond within 24 hours.