Shipping Policy

Processing Time

Orders are processed within 1-2 business days.

You will receive a confirmation email with tracking information once your order ships.

Shipping Time

• Standard Shipping: 3-7 business days
• Express Shipping: 1-3 business days

Delivery times may vary depending on your location and the shipping carrier.

Shipping Areas

We currently ship to all U.S. states except Alaska and Hawaii. We don't ship to U.S. territories, military (APO/FPO/DPO) addresses, or internationally yet.

We do not ship to P.O. Boxes at this time.

Shipping Rates

Shipping costs are calculated at checkout based on your location and the shipping method selected.

Standard shipping is free on orders of 3 or more bottles in any combination.

All subscription orders and Wellness Combobox come with free shipping.

Express shipping is always a paid upgrade.

Order Tracking

Once your order ships, you'll receive a tracking number via email so you can follow your package every step of the way.

Lost or Delayed Packages

If your package is lost or delayed, please contact us at contact@lucetic.com and we'll work with the carrier to resolve it.

Incorrect Address

Please ensure your shipping address is correct at checkout. We are not responsible for orders shipped to an incorrect address provided by the customer.

Damaged Items

If your order arrives damaged, please contact us within 7 days of delivery with photos of the item and packaging. We'll make it right.

Questions? We're here to help